FAQ
We strongly recommend that you familiarize yourself with the entire manual provided on our service, namely, study the sections "Getting Started" and "Code Setup ". But given that you are lazy, you have paws and you will not do it anyway, study at least this FAQ.
Getting started
Teach me to …
We do not teach how to work with traffic filtering tools and traffic in general. You should familiarize yourself with this topic before purchasing access. Our technical support helps you in difficult cases, and does not train you.
Where do I begin?
Start your day with a cup of coffee and this tutorial. It will tell you how to add a site and setup filtering. If you haven't paid for the service yet, use this instruction.
How to split?
Split tests are created inside regular flows. Just add a couple of new ways by this instruction.
What are the restrictions on using the service?
Available campaigns number is limited by your tariff plan. We do not impose any serious restrictions on the amount of traffic that passes through our equipment. But in case you plan to generate a really large volume of traffic, we would recommend that you purchase a full-featured standalone AlterCPA Pro with built-in traffic filtering mechanisms that you can place on your own powerful servers.
Integrations
How do I enable filtering on my site?
Create a campaign and download the filter file. Place this file on your hosting. If necessary, put the target site and the stub site in the folder next to it. More details here.
How can I connect filtering to the [XXX] tracker?
Briefly: you cant. We do not recommend using filtering inside third-party trackers, because it works slowly and at best uses the API interface. The optimal solution would be to use a link to the tracker as the target site.
Why use a third-party tracker if an excellent tracker is already built into the system? It is located in the menu, the "Tracker" item, a few words about it are told in this section.
Can I use AlterCPA One filters in my AlterCPA Pro?
If you are a license holder for AlterCPA Professional, you already have AlterCPA One filters available. Activate from in the "Traffic filtering" section in the settings.
My favorite affiliate network is not in the list of integrations
The first step is to check if your network is powered by AlterCPA. There are many of them now. If it works, use the AlterCPA template. After contact us and submit the following details so we can add your favorite network:
- What do the tracking links of streams look like on this network, and what parameter can we send our click ID to?
- On what events does the network send postbacks?
- What macros are there in postbacks for click ID, lead status, payout amount and currency?
I have nowhere to paste the postback! What can I do?
Use an alternative tracking method - via pixels. To do this, enable pixels in the "Integration" section of your stream and paste the pixel code on your "Thanks" page.
Finance
How is the service paid?
Payment for the service is made on a monthly basis. The billing period is one month. Any paid period ends at midnight after the date specified in the "Payments" section. There is no free trial period.
All payments are made in USD through the services of NOWpayments and Capitalist. Preferred payment method - USDT Trc20. For a complete list of available payment methods, see here.
How to upgrade your plan?
You can upgrade your plan only by purchasing a new, more expensive plan. In this case, any unspent funds will be added to your new purchase. Unfortunately, we do not have a way to simply pay the difference or switch to a more powerful plan without paying extra. None at all, absolutely none.
Do you have a referral program?
Yes, here has been told about it, but you can skip reading and upload traffic right away here via WR CPA.
I did not like! How do I get my money back?
We are sorry that the service did not suit your needs. You can view the Refund Policy in the Payment & Refunds section.